Did you ever want to know what it’s like to be a 911 call taker? If you attended CrimeCon in Las Vegas on April 30th, you might have had the chance. Brandon Hall, host of Music City 911 and active 911 dispatcher in Nashville, led The 911 Experience session.

At the end of the program, a few attendees had the chance to take a few mock 911 calls in front of the audience. As the participants found out, even in a fictitious setting, it’s a pretty hard job.

In fact, Brandon’s reaction to the first participant who failed to get any of the necessary information from the caller? “You’re fired,” in his best Apprentice voice.

If you didn’t have the chance to attend CrimeCon and Brandon’s session, you can still get a feel for what it’s like to be a 911 call taker. And you don’t have to get on stage in front of hundreds of people to do it.

All you have to do is listen to Brandon’s podcast, Music City 911. You will hear a number of harrowing events, not only narrated superbly by Brandon, bur also detailed through the 911 calls themselves.

It will only take an episode or two to realize why the job of a 911 call taker is one of the most stressful around. It takes a special person to answer the calls made on the worst day of people’s lives.


July 2022 Issue

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